Shipping policy

At CasualCraft, we are committed to delivering your order safely and conveniently.

Order Processing: Orders are usually processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Estimated Delivery: Most orders are delivered within 4–7 business days after dispatch. Delivery time may vary depending on your location, courier service, weather, or public holidays.

Order Tracking: Once your order is dispatched, tracking information will be shared using the contact details provided with your order.

Cash on Delivery: COD is available on eligible orders and serviceable locations.

15 Days Easy Returns: We offer 15 Days Easy Returns. Eligible products can be returned within 15 days of delivery, subject to our Return & Refund Policy. Items should be unused, unworn, unwashed, and returned with original tags and packaging.

Delivery Issues: Please ensure your shipping address and phone number are correct. CasualCraft is not responsible for delays caused by incorrect or incomplete delivery information.

Damaged/Wrong Product: If you receive a damaged, defective, or incorrect product, contact CasualCraft Customer Support promptly with your order details and supporting photos/videos.

CasualCraft — Fast Shipping | COD Available | 15 Days Easy Returns